Deluxe Gold
King bed or two double beds, hydro tub and private furnished balcony with tropical garden views.
Kick it Riviera Maya style and have a rockin' good time, 687 rooms and suites, 6 restaurants, 3 bars, 2 pools, water park, natural calm sea coves, great rooms, food and service, highly recommended for all-inclusive destination weddings, full exchange privilege for adults next door at Heaven section
Hard Rock Riviera Maya
Hard Rock Hotel Riviera Maya all-inclusive Riviera Maya honeymoon, vacation and wedding packages made easy with best price guaranteed, friendly expert advice and low deposits.
Hard Rock Riviera Maya Highlights:
- All-inclusive
- 5 Star accommodations
- Casual and a la carte dining
- 24-hour room service
- Rockaway Bay Water Park
- "Born to Run" jogging track
- Pool and beachside service
- Daily activities
- Nightly entertainment
- Live entertainment
- Free Wi-Fi throughout resort
- Unlimited phone calls to the US and Canada
- Gratuities included
- Adults have exchange privileges next door at Hard Rock Riviera Maya Heaven
This Hard Rock Hotel has nine restaurants with a selection of juice bars for the kids. Swim in the outdoor pools or in the natural sea coves, while children and teens enjoy the Kid's Club, Teen's Lounge and Club or explore the Spider Monkey's natural habitat. From here on out you’re not on vacation. No, you’re on a journey through spine-tingling surroundings and crowd-pleasing amenities studded with style. From your epic room to your endless refills, we’ve got what you want and more. So, kick back, because you’re about to kick it Riviera Maya style.
Rooms & Suites
Deluxe Gold - Pure
King bed or two double beds, hydro tub and private furnished balcony with tropical garden views. PURE Hypo-Allergenic Rooms are designed to provide a better night's sleep, especially for allergy sufferers.
Deluxe Platinum Double
Two double beds, hydro tub and private furnished balcony with partial ocean views.
Deluxe Platinum Sky Terrace
Larger room with king bed and indoor stair access to private furnished sky terrace with hydro tub and tropical resort views.
Deluxe Diamond
King bed, hydro tub and private furnished balcony located in ideal location close to main facilities with tropical garden and resort views. Exclusive in-room dining, Complimentary beach bag (1 per room), Nightly Petit Fours, Private check-in area with late and early check-in (subject to availability).
Rock Royalty - Deluxe Platinum
King bed or two double beds, hydro tub and private furnished balcony with partial ocean views. Rock Royalty Personal Assistant (7am-11pm), Upgraded full-size Rock Spa bath products, Express luggage delivery, Complimentary Shoe Shine, Nightly Petit Fours, Aromatherapy and Pillow Menu, Spa Tub Preparation (with 24-hr notice), Personal Assistance with reservations (on and off property), Complimentary 25-minute couple's massage at Rock Spa.
Deluxe Family (2 Bedroom)
Two connecting bedrooms both with bathrooms, one King bed and two double beds, hydro tub in each room and private furnished balcony off each bedroom with tropical garden and resort views. Xbox 360, with selection of DVD's and Xbox games available upon request, Kids beach toys, Kid's room service menu, Candies and cookies upon arrival, Complimentary mini cake for birthdays (available upon request).
Deluxe Platinum Grand Sky Terrace (2 Bedroom)
Two connecting bedrooms both with bathrooms, one King bed and two double beds, hydro tub in each room and indoor stairs to private furnished sky terrace with hydro tub and best views available.
Rock Suite Platinum (2 Bedroom) with Personal Assistant
Large two bedroom suite with king bed and two double beds each with own bathroom, hydro tub in each bedroom, separate living and dining rooms areas and oversized private furnished balcony with ocean front views. Exclusive in-room dining, Nightly Petit Fours, Aromatherapy and Pillow Menu, Complimentary beach bag (1 per room). Limited time only - this room now comes with your very own Personal Assistant with Ironing service, Express Luggage delivery, Complimentary shoe shine, Spa Tub Preparations, Personal Assistance with reservations (on and off property), Priority reservations to picks and mix Programs, Access to VIP Beach Area.
Rock Suite Platinum Rooftop Lounge (2 Bedroom) with Personal Assistance
Extra large two bedroom suite with king bed and two double beds each with own bathrooms, hydro tub in each bedroom, separate living and dining rooms areas and oversized private furnished balcony with ocean front views. Exclusive in-room dining, Nightly Petit Fours, Aromatherapy and Pillow Menu, Complimentary beach bag (1 per room). Limited time only - this room now comes with your very own Personal Assistant with Ironing service, Express Luggage delivery, Complimentary shoe shine, Spa Tub Preparations, Personal Assistance with reservations (on and off property), Priority reservations to picks and mix Programs, Access to VIP Beach Area.
Rock Star Suite (2 Bedroom)
Spacious 2 bedroom suite with king bed and two double beds each with own bathrooms, hydro tub in each bedroom, separate living and dining room areas and oversized private furnished balcony with ocean front views. Rock Royalty Level amenities included. Personal Assistant, Ironing Service, Upgraded full-size Rock Spa bath products, Express Luggage delivery, Complimentary shoe shine, Nightly petit fours, Aromatherapy and Pillow Menu, Spa Tub preparations, Personal Assistance with reservations (on and off property), Priority Reservations to pick and mix program, Complimentary 25-minute couple's massage at Rock Spa, VIP check-in and check-out, Late checkout available (upon request), Complimentary Beach bag (1 per room), Xbox or Blu-Ray player upon request, and more.
What's Included
What’s Included at Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya packages include:
- Luxurious accommodations
- Fine dining
- Delicious snacks
- Top shelf drinks
- 24 hour room service
- Bar (swim-up)
- Bars/Lounges (3)
- Basketball Court
- Beach (onsite)
- Bicycle Rentals
- Billiards
- Children’s Activities
- Children’s Playground
- Coffee Shop
- Concierge
- Currency Exchange
- Disco/Nightclub
- Dive Center
- Entertainment
- Fitness Center
- Hospitality Desk
- Ice Machines
- Internet Service
- Jacuzzis (outdoor) (4)
- Multilingual Staff
- Physically Challenged Accommodations
- Physically Challenged Facilities
- Ping Pong
- Pool (children’s)
- Pool (outdoor)
- Poolside Beverage Service
- Poolside Grill
- Restaurants (3)
- Rooms (687)
- Safe Deposit Boxes (in room)
- Sauna
- Snack Bar
- Teen Club
- Tennis Courts (3)
- Tour Desk
- Watersports (non-motorized)
- Sensational daily & nightly entertainment
- Wireless internet
- Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
- Included internet use (30 minutes) in the business center, per room/per stay
- Use of the facilities of Hard Rock Hotel Cancun and Playacar Spa and Golf Club. Transportation not provided.
- Taxes & gratuities
Accommodations
Rooms at Hard Rock Hotel Riviera Maya
All accommodations at the Hard Rock Hotel Riviera Maya include:
- Air Conditioning
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Minibar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa* bath amenities
- Bathrobes and slippers
- In-room safe
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair dryer
- Iron and ironing board
- WiFi
- 24-hour room service
- Turn-down service upon request
- Crib and roll away bed available upon request
- For the PURE Hypo-Allergenic Rooms – All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions
Policies
Cancellation Policy
Age Restrictions
Children & Beds
Pets
House Rules
Good to Know
Tips for your stay at Hard Rock Hotel Riviera Maya
Don’t forget about the dress codes when you are packing.
DRESS CODES
Casual
• Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
• Ladies must wear a bathing suit wrap or cover-up.
• No sleeveless shirts for men.
Casual Elegance
• Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
• Long pants or Bermudas shorts required for men.
• No sleeveless shirts or flip-flops.
Formal
• Men must wear long pants, collared shirts and dress shoes.
• Women must wear blouses, skirts, slacks or dresses, with dress shoes.
